en

Our Quality Policy defines how Manuchar operates as one group across the globe. We foster a quality culture by developing quality awareness throughout the organization and continuously improve by challenging one another and involving all employees across the whole operation to achieve and maintain consumer trust.

QUALITY POLICY

We believe a ‘Total Quality Management’ mindset and approach is vital to achieve true customer satisfaction and operational excellence through trading, logistics and distribution of chemical raw materials. Our Customers, Suppliers and our people deserve it and our future depends on it.

Key Vision:

  • Adopting a total quality management approach to all activities to achieve a ‘Do it right the first time’ attitude, with the aim of achieving ISO 9001:2015 Quality Management System and satisfying applicable requirements in all our processes.
  • Reporting non-conformances and instigating the corrective actions to ensure continual improvement of our activities.
  • Undertaking assessment and review of the practices performed within our organization to ensure alignment and a best practice approach.
  • Managing and assessing risk in compliance with Quality Management System Standards.
  • Ensuring that our quality assurance practices are compliant to our customer’s requirements to achieve a high level of customer satisfaction.
  • Investing in systems & equipment, employee training and the necessary document controls in order to maintain the required quality and regulatory standards.

Quality Management

Quality Management

We standardize our approach and practices across all our teams and affiliates applying the highest standards of operations with full commitment to health, safety and the environment.

Our standard operating procedures ensure that high standards are maintained in all affiliates.

Corrective and Preventive Actions

Corrective and Preventive Actions

Our non-compliance reporting ensures we maintain and understand our performance and review our approach in order to achieve continuous improvement.

Compliance

Compliance

We also ensure compliance to our key customers through supply, sustainability and responsibility policies.

back